{"id":1565,"date":"2026-03-03T13:47:47","date_gmt":"2026-03-03T12:47:47","guid":{"rendered":"https:\/\/www.ferienhotel-bergland.at\/faq-frequently-asked-questions\/"},"modified":"2026-03-05T08:27:47","modified_gmt":"2026-03-05T07:27:47","slug":"faq-frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.ferienhotel-bergland.at\/en\/faq-frequently-asked-questions\/","title":{"rendered":"FAQ – Frequently asked questions"},"content":{"rendered":"
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FAQ – Frequently asked questions about your stay at the Ferienhotel Bergland<\/h1>\n[\/vc_column_text][vc_empty_space height=”40px”]
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When is dinner?<\/h2><\/a><\/div>

Our restaurant is open for you from 18:30. As we are a small family business, we ask you to be seated at the table reserved for you by 7:30 p.m. at the latest. We ask you not to take any food or drinks out of the restaurant. We are happy to welcome you in appropriate attire for our 4-course menu of your choice.<\/p>\n<\/div><\/div>

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When can you leave?<\/h2><\/a><\/div>

We ask you to vacate the room by 10:00 a.m. at the latest on the day of departure.<\/p>\n<\/div><\/div>

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When can I arrive?<\/h2><\/a><\/div>

Arrival is possible in the morning from 10:00 – 12:00. We ask for your understanding that room occupancy in the morning cannot be guaranteed. In the afternoon, arrival is possible from 15:30-20:00. Should you arrive after 18:00, please let us know by telephone.<\/p>\n<\/div><\/div>

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Is there a pharmacy or doctor nearby?<\/h2><\/a><\/div>

The nearest pharmacy is located in Arzl (a few minutes by car). The opening hours are MO-FR 8:00-12:00, reachable under the following telephone number: 0043 5412 61258. The hospital Zams can be reached under the following telephone number: 0043 5442 600. For information about the doctor on duty, we will be happy to give you information at the reception.<\/p>\n<\/div><\/div>

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Are there bath and sauna towels?<\/h2><\/a><\/div>

A wellness bag with bath and sauna towels is available in the room. Fresh towels can be collected from reception on the cleaning-free day.<\/p>\n<\/div><\/div>

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Are bathrobes and slippers ready?<\/h2><\/a><\/div>

Bathrobes are available free of charge for the duration of your stay and can be borrowed from reception. For the sake of the environment, we do not use disposable bathing shoes. We ask you to bring them from home.<\/p>\n<\/div><\/div>

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Is there a hotel bar?<\/h2><\/a><\/div>

Yes, our cozy hotel bar with adjoining terrace is open daily until 23:00 for you.<\/p>\n<\/div><\/div>

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Can I pay for bar drinks and rooms by card?<\/h2><\/a><\/div>

Drinks consumed are charged directly to the room bill. A receipt can be found in the room key box at reception the next day for checking purposes. The room bill can be paid in cash or by card (EC, Mastercard, Visa) on the day of departure.<\/p>\n<\/div><\/div>

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Is there a charging station for electric cars?<\/h2><\/a><\/div>

Yes, there is a charging station for electric vehicles available for a fee. The required charging card is available to borrow at reception. Price\/kwh according to current tariff.<\/p>\n<\/div><\/div>

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Is there a hairdresser?<\/h2><\/a><\/div>

The nearest hairdressing salon is in Arzl im Pitztal. Please book in advance. Opening hours: Tuesday to Friday from 08:30 to 18:00 and Saturday from 08:00 to 13:00.<\/p>\n<\/div><\/div>

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When is breakfast served?<\/h2><\/a><\/div>

Our breakfast times are from 7:30 to 9:30 am. We would like to politely point out that taking food with you is not included in the room price. For a small surcharge, you can take home-made snacks with you. Our service staff will be happy to provide further information.<\/p>\n<\/div><\/div>

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Where is the bus stop for the ski or hiking bus?<\/h2><\/a><\/div>

The “Wald Feuerwehr” stop for the free ski and hiking bus can be reached on foot in 2 minutes. <\/p>\n<\/div><\/div>

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What are the emergency numbers?<\/h2><\/a><\/div>

In case of emergency please dial 9 (reception).<\/p>\n